1. General Policy
At Harveybuck.shop, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy to make returns easy and hassle-free.
2. Eligibility for Refunds
- 30-Day Return Window: You may request a refund within 30 days of receiving your order. Items must be in their original condition and packaging.
- Non-Refundable Items: Certain products, such as custom orders or perishable goods, may be ineligible for refunds. Please check product descriptions for specific details.
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact Us: Reach out to our customer service team at contact@Harveybuck.shop or +1 515-244-2899 with your order number and reason for the return.
- Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions for returning the item.
- Return the Item: Ship the item back to us using the provided instructions. You are responsible for return shipping costs unless the return is due to our error.
4. Processing Refunds
- Inspection: Once we receive the returned item, we will inspect it to ensure it meets our return criteria.
- Refund Issuance: If the return is approved, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to appear on your statement.
5. Exchanges
If you wish to exchange a product, please contact us to discuss your options. We will do our best to accommodate your request based on product availability.
6. Contact Us
For any questions or concerns about our refund policy, please contact us:
Harveybuck.shop
615 3rd St, Des Moines, IA 50309, United States
+1 515-244-2899
contact@Harveybuck.shop